Com­mu­ni­cate secure­ly with your patients dur­ing pre­lim­i­nary con­sul­ta­tions, ther­a­py ses­sions, dis­cus­sions of diag­nos­tic results or fol­low-up, send pre­scrip­tions, exchange doc­u­ments, add oth­er col­leagues to your con­sul­ta­tion or sim­ply use The Help­net Med­ical as a con­fer­enc­ing tool.

Increase trust and loy­al­ty to your patient, where you can eas­i­ly show your pres­ence. Increase your ser­vice with min­i­mal effort.

You can also con­sult your col­leagues and hold meet­ings or con­fer­ences. Save your­self var­i­ous tools that require an instal­la­tion of soft­ware or whose secu­ri­ty is not guaranteed.

What is The Helpnet Medical?

The Help­net Med­ical is based on The Help­net  and is aimed at the needs of doc­tors, prac­tices and clin­ics. The Help­net Med­ical is a plat­form that sim­pli­fies com­mu­ni­ca­tion between prac­ti­tion­ers and patients to strength­en the doc­­tor-patient rela­tion­ship, improve com­pli­ance and reduce the bar­ri­ers to con­sul­ta­tion.  The Help­net Med­ical includes voice and video com­mu­ni­ca­tion, group com­mu­ni­ca­tion, screen shar­ing, doc­u­ment trans­fer and all instru­ments for appoint­ment plan­ning and man­age­ment as well as patient invi­ta­tions via e‑mail and SMS. It can be ful­ly inte­grat­ed direct­ly on any stan­dard brows­er with­out pre-installing soft­ware or via APIs into exist­ing prac­tice or clin­ic soft­ware — if desired, per­son­alised with your logo or a lay­out match­ing your cor­po­rate identity. 

How secure is The Helpnet Medical?

In addi­tion to ease of use, we attach great impor­tance to the secu­ri­ty of your data and that of your patients! Through encrypt­ed com­mu­ni­ca­tion, secure servers in addi­tion to ISO27001 cer­ti­fi­ca­tion and annu­al audits, we guar­an­tee the high­est cur­rent secu­ri­ty stan­dards. Fur­ther­more, we are GDPR-com­­pli­ant (accord­ing to DSG). Our servers are locat­ed in Ger­many and are sub­ject to high secu­ri­ty controls.*


* A pure data flow via Swiss servers is pos­si­ble for an extra charge and in con­nec­tion with a white label solution.

What are the advantages of The Helpnet Medical ?

• No instal­la­tion required

• Can be used every­where: com­put­er, tablet, telephone

• Can be inte­grat­ed into your sys­tem if desired

• Time sav­ing

• Increase in patient com­pli­ance and satisfaction

How much does The Helpnet Medical cost?

A sin­gle license costs 250 CHF/€ per month includ­ing VAT. Use of the ser­vice is here­by pos­si­ble with­out any limitation.

If you are look­ing for a white label solu­tion or if you are a larg­er organ­i­sa­tion with more than 5 required licens­es, we will be hap­py to send you a per­son­al offer.

What tariffs are there?

Sin­gle account: 

You can only cre­ate one account. This includ­ed the pos­si­bil­i­ty to insert an assis­tant who will take care of the coor­di­na­tion of your appointment.

Mul­ti account:

By spec­i­fy­ing the num­ber of accounts, you can cre­ate an organ­i­sa­tion (as a prac­tice, clin­ic or hos­pi­tal, etc. with more than one doc­tor). You can always add more accounts. Each of these accounts is linked to the organ­i­sa­tion and has the pos­si­bil­i­ty to cre­ate an assis­tant like in the sin­gle account

What payment models are there?

There are 2 tariffs:

  • Annu­al payment
    pay 11
    get 12 months

  • Month­ly deb­its and
    month­ly cancellations

Step by step to registration

1. Register

Reg­is­ter via the reg­is­tra­tion but­ton and choose whether you want to pay month­ly or yearly.

2. Verification

Ver­i­fi­ca­tion of your per­son or organ­i­sa­tion by GLN

3. Appointment

Make an appoint­ment with your patient. He will receive an invi­ta­tion with a link via email

4. Let’s go!

Choose a tariff!

Single account

Month­ly deb­its and

Month­ly cancellations


incl. assis­tant account

CHF200,00 / month with a 7‑day free trial

Anzahl Sprechz­im­mer

Sign up now more info

Multi account

Month­ly debits

Month­ly cancellations


incl. assis­tant account

From: CHF400,00 / month with a 7‑day free trial

zzgl. Ver­sand­kosten

zzgl. Ver­sand­kosten

Anzahl Sprechz­im­mer

Select options more info

Order now a annu­al sub­scrip­tion avail­able for both sin­gle and mul­ti account.

Prof­it from 12 months for the price of 11.

* No VAT is charged out­side Switzerland

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