
Communicate securely with your patients during preliminary consultations, therapy sessions, discussions of diagnostic results or follow-up, send prescriptions, exchange documents, add other colleagues to your consultation or simply use The Helpnet Medical as a conferencing tool.
Increase trust and loyalty to your patient, where you can easily show your presence. Increase your service with minimal effort.


You can also consult your colleagues and hold meetings or conferences. Save yourself various tools that require an installation of software or whose security is not guaranteed.
What is The Helpnet Medical?
How secure is The Helpnet Medical?
In addition to ease of use, we attach great importance to the security of your data and that of your patients! Through encrypted communication, secure servers in addition to ISO27001 certification and annual audits, we guarantee the highest current security standards. Furthermore, we are GDPR-compliant (according to DSG). Our servers are located in Germany and are subject to high security controls.*
* A pure data flow via Swiss servers is possible for an extra charge and in connection with a white label solution.
What are the advantages of The Helpnet Medical ?
• No installation required
• Can be used everywhere: computer, tablet, telephone
• Can be integrated into your system if desired
• Time saving
• Increase in patient compliance and satisfaction
How much does The Helpnet Medical cost?
A single license costs 250 CHF/€ per month including VAT. Use of the service is hereby possible without any limitation.
If you are looking for a white label solution or if you are a larger organisation with more than 5 required licenses, we will be happy to send you a personal offer.
What tariffs are there?
Single account:
You can only create one account. This included the possibility to insert an assistant who will take care of the coordination of your appointment.
Multi account:
By specifying the number of accounts, you can create an organisation (as a practice, clinic or hospital, etc. with more than one doctor). You can always add more accounts. Each of these accounts is linked to the organisation and has the possibility to create an assistant like in the single account
What payment models are there?
There are 2 tariffs:
Annual payment
pay 11
get 12 monthsMonthly debits and
monthly cancellations
Step by step to registration
1. Register
Register via the registration button and choose whether you want to pay monthly or yearly.
2. Verification
Verification of your person or organisation by GLN
3. Appointment
Make an appointment with your patient. He will receive an invitation with a link via email
4. Let’s go!
Choose a tariff!
Single account
(monthly)
Monthly debits and
Monthly cancellations
incl. assistant account
Multi account
(monthly)
Monthly debits
Monthly cancellations
incl. assistant account
zzgl. Versandkosten
Order now a annual subscription available for both single and multi account.
Profit from 12 months for the price of 11.
* No VAT is charged outside Switzerland